Raiffeisen Bank has automated the business loan workflow with Creatio’s
One of Albania’s Largest Banks Launches “Business Lending is Now Cool” Program Leveraging Creatio’s No-Code Capabilities
Creatio, a global provider of a single platform to automate industry workflows and CRM without code and with maximum degree of freedom, announced that Raiffeisen Bank Albania has successfully deployed Creatio. In an effort to transition from its legacy system that limited employee efficiency and affected customer experience, Raiffeisen Bank launched a project with Creatio and Qualysof as integration partners.
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One of the county’s largest banks with over $2 billion in assets, Raiffeisen Bank began its implementation of Creatio by establishing an internal competence center. The project team created a complete workflow-oriented application called BLINC – “Business Lending is Now Cool” using the no-code tools available on the Creatio platform and ready-to-use components. The Bank has put a lot of effort into gaining the freedom to own its automation by relying on a team of in-house developers who have gone through an in-depth certification program offered by Creatio.
The implementation of the BLINC platform has greatly simplified the loan management process and increased customer satisfaction. With the newly adopted technology, bank managers have improved the way they run banking operations and portfolios. Automating workflows and digitizing paper documents can now reduce processing time and make the loan process more enjoyable for RBAL customers and employees.
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